At Laguna, we strive to ensure that your momos arrive fresh and on time. Here is our comprehensive shipping policy:
Order Processing:
• Orders are processed within 1-96 hours after payment confirmation.
• You will receive an email notification once your order has been shipped.
Shipping Methods:
• We offer standard and expedited shipping options to cater to your needs.
• Delivery times vary based on your location and the shipping method selected at checkout.
Shipping Rates:
• Shipping costs are calculated at checkout based on the weight of your order and your delivery location.
• Free shipping may be available for orders over a certain amount, as indicated on our website.
Delivery:
• We deliver across Delhi NCR, ensuring that our momos reach you in perfect condition.
• Please ensure that someone is available to receive the package at the delivery address to prevent any delays.
Order Tracking:
• Once your order has been shipped, you will receive a tracking number via email to monitor your package’s journey.
• You can track your order on our website or through the shipping provider’s tracking portal.
Returns and Refunds:
• If you receive a damaged or incorrect product, please contact our customer service team within 7 days of receipt.
• We will arrange for a replacement or refund as per our return policy.
Thank you for choosing Laguna Momos. We appreciate your business and look forward to serving you!